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OMGT 59403. Resilient Design and Crisis Management for Operations Managers. 3 Hours.

This course expands the knowledge of managing and responding to a crisis including preparation through resilient design. Using foundational knowledge from the Department of ÉÁ²¥¸£Àû¿âland Security Federal Emergency Management Administration and industry standards, the course guides operations managers in the preparation, prevention and response to emergency incidents and the techniques used to add resilience to operations. Human resources, supply chain, organizational structure, authorities, legal frameworks and emergency operations centers and private/public partnerships including critical infrastructure protection are explored throughout the course. (Typically offered: Irregular)